Homeworkunit 3 Sandwich Blitz Essay Example for Free

Homeworkunit 3 Sandwich Blitz Essay Sandwich Blitz, Inc. opened its entryways for business October 15, 2004 and now comprises of eight areas. It has some expertise in naturally developed food fixings, upscale breakfast and solid refreshments. The President and CEO, Dalman Smith and Vice President and CFO, Lei Lee are the sole proprietors. Dalmon and Lei are wishing to grow the business, however first they have to lead a SWOT investigation to decide the qualities, shortcoming, openings and potential dangers engaged with the development. Sandwich Blitz, Inc. has a few qualities; they have demonstrated a positive reputation of ROI of 30% for 2011. They have their own instructional hub and can give specific preparing to their administrators just as hourly representatives. Moreover, they have had the option to get little prime bits of property at low expenses to raise their little yet reasonable pre-assembled structures. In conclusion, they have demonstrated that they have been fruitful in development, growing seven extra areas since 2004. A territory of shortcoming that Dalmon and Lei need to survey is the absence of time they at present need to dedicate to growing their business. Dalmon is caught up with managing issues at the eight areas and Lei is overwhelmed with monetary issue. Dalmon and Lei need to consider recruiting a locale director to help administer the current eight areas. They are likewise powerless against different contenders replicating their particular fixings because of lacking private mark marking and need to make a move to redress that chance. Sandwich Blitz has a few chances. They have to adhere to the rudiments and give a client what they expect and that is quality, new and sound items. Customer’s needs to realize that they can expect a similar item at each Sandwich Blitz area, so reliable food plans and methodology are imperative for all areas to follow. To help increment the client assorted variety and base, Sandwich Blitz needs to give new and creative items. They likewise need to get with the occasions and begin using web based life to help drive deals. The chance of new establishment tasks with comparative items moving into the zone is an enormous danger for Sandwich Blitz. The diminishing in deals from two high creating areas can generously influence incomes. Tearing apart their present areas is a potential danger on the off chance that they erect another structure excessively near a current Sandwich Blitz. Damon and Lei need to investigation their focused on territory to guarantee it won't influence their present organizations. They have to survey all the SWOT dataâ before they settle on any exceptional choices.

Art Friedman - Friedmans Appliance Case Study Example | Topics and Well Written Essays - 250 words

Craftsmanship Friedman - Friedmans Appliance - Case Study Example Gaining a tolerable pay followed byâ convenientâ and safe working conditionsâ depictâ the chain of command of necessities. A liberal pay goes about as a firstâ levelâ motivator thenâ suitableâ working conditionsâ comeâ in as aâ secondâ level help. The factor applying to Friedman’s Appliance is cleanliness factor. These variables incorporate; nature of oversight, working condition, salary,â administrationâ andâ companyâ policies. The need forâ achievementâ also applies in Friedman’s Appliance. Representatives with the need of accomplishment were allowed to pick their appropriate working schedule and propose their pay (Lussier & Achua, 2010). Value andâ expectancyâ theories do have any significant bearing in Friedman’s Applianceâ case. Employeesâ expectâ their information and yields to be at standard as delineated in Equity hypothesis. In Friedmans Appliance, workers could pick their level ofâ salaryâ in agreement with their degree of information. Concurring toâ expectancyâ theory, there is an immediate connection among inspiration and theâ performanceâ generated. Representatives at Friedmans Appliance expanded their profitability withâ an increaseâ in their pay rates (Lussier & Achua, 2010). Friedman utilized uplifting feedback. Encouraging feedback is including an upgrade all together toâ achieveâ aâ superiorâ response. Representatives at Friedmans Appliance got an increase in salary and furthermore had the advantage of picking their working timetable. These, thusly, expanded their efficiency (Lussier & Achua, 2010). Scruples is one of the five character measurements showed by Art Friedman. Representatives showed this by being accomplishment situated, trained and composed. Friedmans Appliance representatives showed this objective coordinated conduct. Their uprightness emphatically related with their efficiency (Lussier & Achua,

Japanese animation and how its been influenced by American culture in the 20th century

Japanese movement and how its been affected by American culture in the twentieth century Presentation In this paper I will explore to what degree twentieth century American culture has impacted Japanese liveliness. I will inspect the historical backdrop of Japanese film, giving close consideration to the ascent of movement as an autonomous work of art; figure out what features of American culture have showed up and impacted Japanese liveliness, including language, mainstream society and industrialism; present two contextual analyses of Japanese vivified creations that cling to the American impact; and make determinations from my discoveries. For my exploration I will reference writing on Japanese activity, American culture and film history. The contextual investigations will comprise of movies by Osamu Tezuka and Mamoru Oshii. History of Japanese Animation The Japanese film industry was conceived out of the interest with Edisons Kinetoscope. The Kinetoscope had been first appeared in New York in 1894, and after two years the Japanese imported a few to their urban communities. This was a time of festivity and oddity as the Sino-Japanese war had been won in 1895 with Japan compelling the Chinese attack out of Korea; demonstrating that Japan could acclimate to the cutting edge human advancement [sic] which under fifty years sooner had shown up thumping at the shut doors of the nation in the individual of Commodore Perry. It was the rule of Emperor Meiji, spreading over 44 years from 1868 to 1912, which invited a period of fast business development. In 1897, the Lumiã ¨re siblings Cinã ©matographe showed up with a blended bill of movies including Baignade en Mer and LArrivà ©e dun Train en Gare. This was trailed by the Edison Vitascope and its movies The Death of Mary Queen of Scots and Feeding Pigeons. These imaginative projectors were very well known with the Japanese, including the future Emperor Taisho. The general population were showing up in their thousands to watch these movies and kept on doing as such for an additional twenty years. All through this period the Japanese were bringing in films from Europe and the United States. It was uniquely in 1912 that Japan established its first creation organization; Nikkatsu Motion Picture Company. Built up as a free organization under the title Japan Cinematograph Company, Nikkatsu began mass appropriation and creation of movies during the 1920s. This implied Japan was as yet dependant on films delivered in the West to show in its films during the 1910s. During the First World War (1914-1918) European movies were inaccessible and to fill the void Japan started to intensely import films from Hollywood. One specific film that was to change the manner in which the Japanese read film account was D.W. Griffiths 1916 element, Intolerance. Maybe the chief nost affected by Griffith in this early time of Japanese film was Norimasa Kaeriyama. Kaeriyama brought propelled film method into Japan and built up the Film Record, the countrys first movie magazine. His movies were vigorously roused by the Hollywood account structure and were committed to: the presentation of long-, me dium-, and close-shots, along with altering standards; the change to sensible acting; and the utilization of entertainers in womens jobs rather than (oyama impersonators were recently utilized rather than on-screen characters for female jobs). After the demise of Emperor Taisho in 1926 Japans new Emperor, Showa (Hirohito), started to dismiss the liberal mentalities towards Western impact of his forerunner. There was more accentuation on making more prominent militaries and a more remarkable naval force than building conciliatory relations. Before the Great Depression shook the United States and Europe, Japan had just endured; this was quickened by the populace blast the nation over. Japan currently put accentuation into its assembling and exportation of merchandise. Japans international strategy had gotten one of forceful extension; they had held onto control of the railroads in Shandong, China, however had to pull back after China boycotted Japanese fares. There was turmoil in the nation as trade guilds were developing and disappointment reared. Strikes and blacklists were overflowing, and this was reflected in the movies of the time. Period show films managed the open the advantage of idealism while, on the opposite fini sh of the scale, left-wing propensity films that looked to support, or battle against, a given social inclination played to the country. This time of filmmaking in Japan demonstrated that the business had grown up from its modest sources and was setting up its own topics. The deluge of the talkies from Hollywood at long last pushed Japanese movie producers to create their own sound filmes. In the mid 1930s sound turned into the standard for Japanese creations and accordingly pushed the limits of the business; permitting executives, for example, Teinosuke Kinugasa to make sumptuous shows that were loved by general society. Out of nowhere the entryway was open for movie producers to adjust memorable stories significantly. These dramatizations were singled out by the Emperor who considered them to be a significant device to support the countries assurance, indicating the majority how significant history was; and that it was so imperative to really make their own history. The second Sino-Japanese war was not startling. The film business needed to build up the abilities to deliver the war type. The principal Japanese war film was Tomotaka Tasakas 1938 element, Five Scouts (Gonin no Sekkohei). It is intriguing to take note of that this film does exclude the pride, patriotism or promulgation that was being discharged in the United States, Britain or Germany. The story managed the lives of five troopers made up for lost time in a fight that they realize they should battle. This story advancement of character over plot is as yet utilized in present day film, most as of late in Sam Mendes Jarhead (2005). After the annihilation of the Second World War, Japan had to remake as a country. The Emperor saw the need to keep the films open (in any event those that despite everything remained). Creation proceeded, some incomplete movies were relinquished because of their military account, and tasks that had been disposed of before the flare-up of war were finished. The possessing Allied between time government reported a rundown of precluded subjects, these included militarism, vengeance, patriotism, strict or racial segregation, primitive steadfastness, self destruction, savagery, abuse of kids and restriction to the occupation. Article power had been detracted from the movie producers and left with a remote military nearness. Out of this period two significant executives were to develop; Kurosawa and Kinoshita.In 1950, Akira Kurosawas Rashomon was discharged. The film acquainted new thoughts with Japanese, and world, film. It was the main film to utilize flashbacks that couldn't help contra dicting the activity they were blazing back to. It provided first-individual observer accounts that varied profoundly; one of which originated from past the grave. The last scene saw no Hollywood goals with three self-admitted executioners and no clarification. His later movies included Seven Samurai (Shichinin no samurai) (1954), The Hidden Fortress (Kakushi-toride no san-akunin) (1958) and Yojimbo (1961). Keisuke Kinoshita coordinated Japans first shading film in 1951 with Carmen Comes Home (Karumen kokyo ni kaeru). Kinoshitas work is a lot lighter than that of Kurosawa and his persuasions appear to originate from French comedies; most quite in the two Carmen films highlighting the stripper-with-an endearing personality Carmen. Both these and different movies investigate the requirement for a character to leave the open country and head to the new urban communities. This was reverberated in Japans effective endeavors to join the United Nations in 1956. In 1958 the main animation include from Japan was discharged from the Toei studios. Panda and the Magic Serpent (Hakuja sanctum) was coordinated by Kazuhiko Okabe and Taiji Yabushita and recounts two darlings in old China who must fight malice to discover joy. The film consolidates strange heavenly arrangements, hallucinogenic montages and right away amiable tunes. Despite the fact that it very well may be contended this is the Japanese translation of Disneys 1940 exemplary Fantasia, Panda and the Magic Serpent proclaims the start of the Japanese liveliness industry (anime). Anime is the term used to depict Japanese activity. Since the 1950s Japan has been at the cutting edge of creating movement as well as is a world-pioneer in comic book workmanship, or Manga. It is best portrayed by Gilles Poitras: Anime (articulated ah-nee-may), as characterized by normal non-Japanese fan utilization, is any liveliness made in Japan. In Japan, the word basically implies activity. While anime is in some cases mistakenly alluded to as a classification, it is in all actuality a work of art that incorporates all the class found in film or writing, from brave legends and sentiments to sci-fi and satire. Though anime is the thing that individuals would allude to as kid's shows, Manga is the outlined storyboards that the peruser energizes in their mind. The way that Manga is perused by an entire cross-area of society is outstanding in light of the fact that it is; basically excessively entrancing, bright [sic], and rich a scholarly medium to be left exclusively to youngster s. The 1960s saw a large group of anime films discharged. In The Enchanted Monkey (Saiyu-ki), coordinated by Daisaku Shirakawa, Taiji Yabushita and Osamu Tezuka in 1960, the story is a retelling of part of the epic Chinese great, The Journey toward the West, composed by Wu Cheng-En in the sixteenth century. This method of refreshing early stories was a mainstream subject in anime is as yet utilized today. Be that as it may, it was not just the film that was discharging anime creations. Japanese TV disclosed Mighty Atom (Tetsuwan Atomu) from 1963 to 1966. Relentless Atom was the formation of Dr Osamu Tezuka, a persuasive figure in the early improvement of Manga. It was the primary enlivened arrangement delivered by Tezukas TV and film creation organization, Mushi Studios. The underlying scene was appeared as a TV exceptional on New Years Eve (one of the most generally saw nighttimes on Japanese TV) and turned into an insta

RIBA Work Stages and Pre-Construction Processes

RIBA Work Stages and Pre-Construction Processes Distinguishing proof of the means in development process: The means which are recognized in development process through which the development venture passes is significant if improvement is happen in light of the fact that it is important to each extend that experiences comparable strides in its appraisal lastly the stages fluctuate their force or the significance relying up upon the undertaking. There are various stages to investigation the procedure model, for example, Beginning: It characterizes the about requirements and to decide the money related ramifications and sources. Plausibility: For utilization of starter structures, and furthermore the costing and examinations of the other options. Plan Design: The plan configuration is utilized for the programming, for planning, for preparation, and for the diagram structure, and so forth. Detail Design: These Detail configuration is utilized for the advancement of all sub-frameworks inside the plan, and for the utilization the nitty gritty cost control, and specialized subtleties and so forth. Agreement: Specification of the agreement, valuing instruments, and documentation ought to be arranged cautiously for the choice of contractual worker, and so forth. Development: Under these the execution and control of all site works and related actives are done and further documentation of the agreement is finished. Dispatching: Getting free of the issues, giving the directions with respect to the activities, upkeep manuals, leading opening functions, occupation, assessment, dealing with the office, offering preparing to the staff, and so on goes under these charging. The above segments portray a portion of the current plan and development process models in activity and furthermore present the entryway procedure. This is the procedure which is embraced by the workplace of government business in the UK, showing multi venture the board. RIBA plan of work: The way toward overseeing and planning building ventures and managing the structure contracts in to various work Stages is sorted out by RIBA plan of work. The succession of work stages may differ to suit the acquirement strategy. The decision of the acquirement course impacts how unique work stages continue. This was summed up in layout quite far yet the specific manner by which various stages are led in the general task program needs the cautious thought at the beginning. The RIBA plan of work was initially evolved to mirror the necessities of customary agreement structures. The ensuing advancement of elective agreement structures, for example, PFI, BSF. According to the task needs a dream and key execution pointers ought to be distinguished. They ought to survey at each stage and watch that they are as yet proper. Here on the off chance that they are to be effectively actualized, KPLs ought to be recognized in the early undertaking stages, for example, readiness, structure, build and use cycle. RIBA Work Stages: The work stages for the CTG venture as indicated by RIBA plan of work is partitioned into 5 stages as demonstrated as follows: Arrangement Plan Pre development Development Use Fig 1: RIBA work stages Readiness: Under this phase there are two stages evaluation and portraying the structure to sum things up. Examination: Examination is only the distinguishing proof of the CTG venture necessities and potential cutoff points in building up the undertaking. Achievability studies and appraisal of choices are set up to empower the customer to conclude whether to continue. Configuration brief: This is the subsequent advance, in this progression the improvement of the underlying explanation is set up to know the customers prerequisites and cutoff points. Distinguishing proof of acquisition techniques, methods, authoritative structures and scope of experts and others to be locked in for the undertaking. Plan: In Design there are 3 stages they are as per the following. Idea: In this progression the plan brief and arrangement of extra information is actualized. This progression incorporates out line proposition for basic and structures administrations frameworks. The fundamental idea is to audit the obtainment course. Plan Development: This progression incorporates basic and building administrations frameworks. This additionally gives reports on online particulars and cost-plan. In this progression the application for getting the authorization for point by point arranging is finished. Specialized structure: In this progression the specialized structure and details are readied which are adequate to co-ordinate segments and components of the venture and data for legal norms and development wellbeing. Pre-development: In this there are three stages Creation Information: The creation data has two stages, the initial step includes in the arrangement of point by point data for development. Application for legal endorsements is finished. The subsequent advance remembers for the readiness of additional data for development required under the structure contract. The survey about the data is given by pros. Delicate Documentation: To empower a delicate or tenders to be gotten for the venture the delicate documentation must be set up in point by point. Delicate activity: This progression includes in Identification and assessment of potential contractual workers for the venture. Acquiring and evaluating tenders accommodation of suggestions to the customer Development: In these there are two stages Assembly: In these Mobilization Letting the structure contract, Appointing the contractual worker. Giving the data to the contractual worker and orchestrating site hand over to the temporary worker. Development to commonsense culmination: The structure contract is directed to useful fulfillment. The arrangement to the contractual worker for the additional data and where as when duties are required. Audit the data gave by the contractual workers and pros. Use: Post Practical Completion: The organization of the structure contractual worker after viable consummation and making last investigations. Helping building client during beginning occupation period. Survey of undertaking execution being used. The Gate Way Process: This procedure was created by the workplace of government trade in the UK, and it was created based on very much demonstrated methods. This is prompts progressively compelling conveyance of advantages in feeling of results and unsurprising expenses. This is an audit of government obtainment venture which was completed by taking the choices of experienced individuals as a group. These basic focuses are recognized as passages. The existence pattern of the task has six passages four preceding the agreement is granted and to all the more taking a gander at administration usage and compliance operational advantages. The advantages which should be gone under the procedure recognized as follows: Accessibility of the best abilities and encounters conveyed on the task Understanding the status of the undertaking and the stack holders issues cautiously. Giving affirmation that the task can advance to the following phase of improvement and execution, with expanded the desires. Accomplishment of progressively practical time and cost focus for the activities. This procedure can end up being gainful for single undertaking or different tasks the board. Task the board is only the general arranging of the undertaking from review and finish of the venture in time focusing on the CTGs prerequisites. The procedure convention: The procedure convention is characterized in ten unmistakable stages in which the plan and development process are referenced. These ten stages are gathered into four phases in particular: Pre-Project, Pre-Construction Development and Post-development Pre-Project Stage: Among the ten unmistakable periods of the procedure convention the (0-3) stages goes under the pre-venture stage. In this stage vital business thought of any potential task was done to satisfy the CTG venture prerequisites. Applying the portal procedure the arrangement of procedure convention is done which will be useful in accomplishing higher advantages. In the pre à ¢Ã£ ¢Ã¢â‚¬Å¡Ã¢ ¬ venture stages the CTG venture prerequisites are characterized and considered with the point of: Deciding the requirement for a development venture arrangement, and Making sure about framework monetary position to continue to the pre-development stages. This is the most significant phase of a development procedure when contrasted and the later stages. The information controlled by the structure designers and experts could enable the CTG to extend in the beginning periods. By this methodology the issues confronted with the interpretation of this name can be killed through the regular instructions phase of configuration have the potential for significant disposal.

Acid Rain :: Free Essay Writer

Shouting at the Perception of Death      I certainly will consistently recollect this cold and stormy night as though I was simply waking from the prior night. We were youthful at that point and had no clue what this life brought to the table us. It was imprudent and at the time I could have minded less...my entire world could have come slamming down at this one second with one crush, one turn or one shout and I could have minded less...we were on such huge numbers of medications thus numerous highs we couldn’t have thought about things like life, love or family...When I thought I was dead I was unable to have minded more.      It all began late that night. It was a freezing night and the sky was dull and desolate. The air possessed a scent like downpour and dampness since it had been pouring throughout the day. One of my old buddies, Tony, and I were remaining the night at my home in the wake of a difficult night of drinking, celebrating and hanging out at The Palace, an underage move club down the road from my home. We had just told my mother goodnight and taken off to bed. Our night was not finished at this point though...A companion of our own, Dana, was hosting a get-together at her home throughout the end of the week since her mother was away. We had inquired as to whether we could remain at Tony’s house since we realized his father would simply release us, however I think she had a clue as of now of that circumstance so she said no and that she figured we should simply remain there. We were setting off to the gathering at any rate.      The telephone rang and it probably been one of the most intense most penetrating rings ever in light of the fact that we were on out the entryway attempting our hardest to get out without making a sound so we could get away from the house without my mother knowing. My mom’s shout, â€Å"TOOONY...who in the hellfire is calling my home at two o’clock in the morning?† was all I heard as I ran back in the house to lose my shoes and pick up the telephone realizing it was presumably one of my companions being tanked and uninformed.      This time the telephone was for her... ideal time to leave â€Å"Moooom, its for you! Get it in there!† I pummeled the telephone down. We bailed outside as tranquil and rapidly as we could.

Today In Hip-Hop - Free Essay Example

On November 28th, 2018, I was lucky enough to get the opportunity to take a trip to Astroworld. In 2016, during my freshman year, one of my good friends turned me onto an up-and-coming Houston rapper, Travis Scott. At the time, the genre of rap/hip-hop was entering a transitional phase where tracks were becoming less lyric focused, and more melody driven. Some would argue that this shift was a long time coming with artists such as Kayne West and Kid Cudi pushing the boundaries of the genre, but many would pinpoint 2016 as the year that we saw a real transition of the genre. Leading the movement were artists such as Lil Uzi Vert, Young Thug, the Migos, and of course, Travis Scott. My first exposure to Scott came in the form of his 2015 single Antidote off his debut studio album, Rodeo. When I first heard the track, I noticed that lyrics took a backseat to the tracks incredible production that paired booming 808s together with Lee Fields sample that synergized perfectly. At the time, I had not listened to much rap, but I was happy to hear the genre move past the brassy Atlanta-styled trap beats that had oversaturated the industry in the previous years. As a listener who had grown tired of the Atlanta trend, it was refreshing to hear a soul sample be paired with the classic, driving trap drums and synergize incredibly with Travis free an d effortless flow overtop to tie the track together perfectly. With the release of his 2016 second studio album, Birds in the Trap Sing McKnight, I had become hooked and once again Travis continued to push the genre forward with songs like pick up the phone, the ends, and goosebumps, the Kendrick Lamar assisted song that captivated me with the traditional melody that Travis brought to his tracks and Kendricks incredible lyricism, flow, and word-play over the experimental trap/psychedelic beat. This album reassured me that Travis was not finished, and that he would continue to push the genre further. Fast forward to Madison Square Garden, November 28th. Astroworld, his long awaited third studio album, was released three months prior and was immediately received with rave reviews. When I entered the historic venue I immediately was drawn to the over-the-top set production that included a giant circular screen and a long runway into the crowd that was altering the camera projected onto it with very psychedelic and trippy filtering, as well as a rollercoaster hanging above us that would be put into use later in the night. Before the concert even started you could feel the electricity that filled the crowd, and everyone seemed ecstatic to be there and were more than ready for the night. Travis came out donning his familiar draped clothes, diamond chains, and opened the night with Stargazing as the Garden instantly recited every lyric at the top of our lungs. The setlist was constructed perfectly with a fantastic blend balance of old greats and new classics off of Astroworld. As the f inal songs were on the brink, the intro of the previously mentioned Antidote rang through the speakers and it had come full circle. Here I was, in the historic Madison Square Garden, singing along with thousands of others, a song that breathed fresh air into a genre that I had lost interest in due to the constant repetitiveness that plagued it for years. After Antidote, goosebumps began to fill the arena and as well all sang along, little did we were in for a surprise. Kendrick Lamar made an appearance for his verse in the song and the crowd exploded. The level on energy was at an all-time high, just in time for the closing song, the chart topping, Sicko Mode. Its incredible to see the evolution that we have witnessed the genre of hip-hop/rap go through since its conception in the 1970s, to where we are today. I think Trey Songz said it best. Barriers have been broken: rappers are singing, and singers are rapping. You might catch a rapper on a rock song, a pop artist on a hip-hop song there are so many different things that are going on today. That is the same way in which we live our lives; were all over the place. I like to try different things. (On Music, Class 39) The origins of hip-hop come from an artistic background with factors like breakdancing, graffiti, rapping, and DJing all playing a massive roll and this artistic background has continued to follow the genre many years later. Instead of DJs and graffiti, producers and fashion have now entered the picture as primary sources of inspiration for many rappers. Many would argue that producers are the real stars of the genre today. A perfect example of a producer becoming a star is Metro Boomin. Through a simple signature tagline put in songs that he produced, Metro Boomin was able to reach a level of stardom and recognition that producers of the past were not able to achieve. Early hip-hop beats were usually funk and soul instrumentals with MCs telling a story through rapping on top. With the help of tools such as the AKAI MPC2000, producers were able to cut up loops into samples and begin to construct their own beats. The same techniques are used today but instead basic kick drums have been swapped out for booming 808s thanks to Ikutaro Kakehashi, who created the Roland TR-808 drum machine. Tools like the MPC and TR-808 revolutionized the genre allowing for more artistry and allowed creativity to thrive. The visuals that the stage production bring to the table is similar to the artistic value of the graffiti during the conception of the ge nre and are both used as visual aids to express the art that drives the music. While the genre has come a long way during the years, the framework has remained the same and the blueprint has remained intact with main concept still being about expressing yourself and telling a story through the music. We are in an interesting but progressive time where artists are becoming overnight sensations due to factors like social media, while continuing to push the envelope, blurring the lines between genres. There is no doubt that there will be much more progression and mold breaking in the years to come because in the words of Young Thug, Everyone wants to be a star.

Study On The Return On Capital Employed Finance Essay - Free Essay Example

Return on capital Employed  (ROCE) is a financial measure that measures the performance of a company as to how it generates cash flow relative to the capital it has invested in its business. It is defined as  net operating profit less adjusted taxes  divided by  invested capital  and is usually expressed as a  percentage. When the return on capital is greater than the  cost of capital  (usually measured as the  WACC), the company can create or destroy on its value terms. The ROCE for Iggle Plc is 35% and while for Piggle is 20% which means that the return on the capital employed is over 15% more for Iggle Inc and it is a healthy company to invest when compared for long term investment. Return on Equity : It is one of the most crucial profit indicator to the shareholders of the firm. It is the relation between Net Income / Average Equity, Net Income is the income after the Profit after Tax. Return on Equity for Iggle Plc is 20% and for Piggle Plc is 10% which says that iggle plc gives more return to the shareholder on the money employed by them when compared to piggle Plc. Iggle Plc is a better option for investment considering long term investment. Average Settlement period for debtors : The average settlement period or average time taken for debtors to pay the amount outstanding. For Iggle Plc the Average settlement period is 78 days and for Piggle it is 45 days. It means that the debtors take longer time to repay to Iggle than to Piggle. Means they have longer credit period and it also shows the soundness of Iggle Plc. Average Settlement period for creditors : The average settlement period or average time taken by the business to pay its creditors. Iggle Plc is 85 days and for Piggle Plc it is 45 days, which means the money lenders of Iggle Plc have provided more number of days for them to pay of their credit. It may be because of their goodwill or strong relationship with buyer. It shows a positive relationship of Iggle Plc with it suppliers. Gross Profit Margin : Gross Profit Margin ratio shows the profits relative to sales after deduction of direct production costs. It is the relation between Gross Profit / Net Sales, where Net Sales = Sales- Excise Duty. Gross Profit margin for Iggle Plc is 44% and for Piggle Plc is 27% which means that Iggle Plc is more efficient for production operation and the relation between production costs and selling price. Since calculation of Gross Profit shows the efficiency of Iggle Plc in production related activities making it more efficient. Fixed Asset Turnover Ratio : It is also known as Sales to Fixed Asset Ratio and it measure the efficiency and the profit earning capacity of the firm. Fixed Asset Ratio is relation between Cost of Sales / Net Fixed Assets. Fixed Asset Turnover Ratio for Iggle Plc is 15 times which means ratio is high. Higher the ratio, greater is the intensive utilization of fixed assets. While for Piggle it is just 3 times which means lower is the intensive utilisation of the fixed assets. Capital Gearing Ratio : It is related with the solvency ratio and is usually used to analyze the capital structure of the firm. It refers to the proportion of relationship between equity share capital and other funds bearing funds and loans. Capital Gearing Ratio sets relation between Equity Share Capital / Fixed Interest Bearing Funds. Capital Gearing Ratio for Iggle is 65% while for Piggle Plc is 15% which means that the capital structure of Iggle Plc is stronger when compared to Piggle. And Equity Share Capital holds much stronger than the other funds and loans. Current Ratio : It is the ability of the enterprise to meet its current obligations. It involves the relationship between current assets and current liabilities. In case of Iggle Plc, Current Ratio is 1.8 : 1 which means that the firm has current assets which are 1.8 times the current liabilities. While in case of Piggle Plc, current ratio is 2.9:1, which means that the firm has current assets which is 2.9 times its current liabilities . Since the Ideal Current .Ratio being 2.1, Piggle Plc has a better ability to meet its short term debts and is more healthy. Acid Test Ratio : It is also known as Quick Test Ratio. It also shows the relationship between the current assets and current liabilities deducting the inventories out of current assets. It is named as Quick test as it gives the abilities of the firm to pay its liabilities with relying on the sale and recovery of inventories. Iggle Plc, Acid Test Ratio 0.6 :1, after deducting the inventory out of the lot the firm has current assets just 0.6 times when compared to liabilities. Piggle Plce, Acid Test Ratio 2.9:1 which shows that piggle plc is more prominent in meeting out the current liabilities. Price Earning Ratio : It is calculated by taking the market price of the stock by dividing it by earning per share. If we consider that Iggle P/E ratio when compared with one share is 6/1 (60%) and while for Piggle Plc P/E Ratio is 10/1(100%), then we can conclude that the price earning capacity of Piggle Plc is more than Iggle. The P/E ratio method is useful as long as the firm is a viable business entity and its real value is reflected in its profits. Net Profit margin (PBT) It shows the earnings left for shareholders as a percentage of net sales. It tells the over all efficiency of the firm. It is the relationship between Net Profit and Net Sales. Net Profit Margin for Iggle Plc is 15% as compared to Piggle Plc which is 9%. Profit for Iggle is more in terms of Net Sales than Piggle which shows the efficiency of Iggle in production, administration, selling, pricing and tax management. Stock Holding Period Stock holding period states that for how long the inventory was lying in the stock. It is the relation between 365 / average inventory turnover. For Iggle plc Stock Holding period is 88 days while for Piggle it is 21 days. It means there is lack of demand for Iggle goods in the market when compared to Piggle Plc. Inference : Based on the above data in relation with the ratio analysis, I would like to advice all potential investors that Iggle Plc is stronger when compared in relation to Gross Profit Margin Ratio, Net Profit Margin, Average Settlement Period for both debtors and creditors, Return of Capital Employed and ROE, Capital Gearing Ratio as all these ratios where related to the long term investment decisions and showed the positivity toward the stakeholders. While Piggle Plc is better off meeting with the short term requirement with its Current and Acid Test ratio. Since both the companies are software companies it is much prone to market innovation and technology up grad ation. These ratios being a source of information states a stable position for Iggle Plc when compared to Piggle Plc. Part 2 Piggle Plc is making investment appraisals of two potential long-term projects namely A and B. Since the initial investment for both the projects are  £2m, so both the projects would be considered in terms of the profitability and long term returns. Capital expenditure decisions occupy a very important place in corporate finance like, these decisions once taken has far reaching effects which proceeds over a long term period and influences the risk taking complexion of the company. Moreover, it involves huge amount of money are capital decisions once taken are irreversible and also involves opportunity cost of various equivalent or much fruitful viable investment opportunities. Piggle Plc before taken up any decision regarding Project A or Project B should scrutinize the opportunity in terms of initial investment and returns considering the time v alue of money, Cost-Benefit Analysis. Evaluation Criteria Non Discounting Discounting Criteria Criteria (doesnt include time value of money) (includes time value) Pay back period ARR Net Present Value Internal Rate of Return Decisions based on the Payback Period Initial Investment being  £2m Payback Project A= 4 years Project B =5 years The Payback period measures the duration of time which is required to recover the initial investment involved in the project. It doesnt include the time value of money and is based on simple calculations. Project A = 4 years Project B = 5 years According to the Pay Back Period Project A should be accepted since the money of  £2m invested initial in the project is recovered in the first 4 years, while in Project B it would be recovered in 5 years being Rs.4,00,000 as net annual cash Flow for 5 years. However, it may even approve and go for Project B because since the Pay Back Period doesnt consider time value of money so The decisions based on the Pay Back Period are not wise decisions, coz it doesnt consider the time value of money. The basic conclusion drawn of the payback method is as quickly the cost of an  investment  can be recovered, the project is considered as more desirable. I would suggest Piggle Plc should not base their decisions of rejecting or accepting the Projects Pay Back Period as it may become riskier for them to revert back once they go ahead with approving the Projects. Decisions based on Accounting Rate of Return : Accounting Rate of Return is the method of estimating the  returns rate from an investment using a simple straight-line approach (doesnt consider time value of money). The rate of return is determined when profit is divided by the number of years invested, then by the investment cost. This method is simple and is used by major decision makers for project approvals. Accounting Rate of Return (ARR) = Average Profit After Tax Average Book Value of the Investment Project A ARR = 15% Project B ARR = 20% Considering the average capital invested the average profit for Project B is more than Project A. Since the Accounting Rate of Returns also considers the depreciation amount after lessoning that the average profit after depreciation is involves, which in itself shows the viability of the decision. Piggle Plc must move ahead with the decision of accepting Project B for Capital Budgeting Decisions. Unlike, if Piggle Plc considers the concept of rate of return familiar and easy to work with rather than absolute quantities it should move ahead with accepting Project B. Decision based on Net Present Value : The Net Present Value is equal to the present value of future cash flows and any immediate cash outflow. In the case of Piggle Plc, the immediate cash flow will be investment (cash outflow in terms of annual cash flow for the number of year) and the net present value will be therefore equal to the present value of the all the future cash inflow subtracted by initial investment. Decisions based on the NPV considers factors like Discounting rate, no. Of years, inflations, interest rate. The general criterion based on the Net Present Value is that if the Net Present Value comes as Positive after deducting from Initial Investment is accepted or else if it is negative it is rejected. In case of Piggle Plc the Initial Investment is  £2m And the Net Present Value for Project A 145 Project B 120 Since the NPV after considering the time value of money and future cash inflow is positive for both the projects. The NPV is a conceptually sound criterion of investment appraisal since time value is considers. Piggle Plc can go with approving both Project A and Project B based on the above statistics but it should go ahead with accepting Project B because capital decisions and Net Present Value represents the contribution to the wealth of the shareholders and stakeholders, maximising NPV is viable and correct stating the objective of investment decision making which is maximising shareholders wealth. Decisions based on Internal Rate of Return : Internal rate of return considers the time value of money. Internal Rate of Return is that rate of interest at which the Net Present Value of a Project is equal to zero, or it is the rate which equates the present value of cash outflows to the present value of cash inflows. Under the Net Present Value method of discounting rate is known (the firms cost of capital) under IRR this rate which makes NPV as zero has to be traced out. In case of Piggle Plc Internal Rate of Return Project A = 16% Internal Rate of Return Project B = 13% Both Project A and B can be approved based on the IRR because at different rate of 16% and 13% which is the IRR the projects are capable of nearing to the Initial Investment all factors being the same. Only external facts like technical and market appraisal decision would make me approve Project A since the IRR is 16%. Both the Projects are viable and difficult to choose between mutually exclusive projects that doesnt differ significantly in ter ms of outlays. Conclusion : If i have to choose between the two Projects summarising all the Investment Methods I would go ahead with Project B since the ARR is more of Project B and also supporting the time value of money with Net Present Value is positive and more for Project B. Part 3 The Main Sources of finance that are available for Piggle Plc to finance the chosen Project will majorly include : Sources for the Initial Investment or Cash Outflow Firms needs finance mainly for two purpose : To fund the long term decisions For meeting the working capital requirement Since these are long term decisions for Piggle Plc may decide the future decisions and setting up of the firm, expansion, diversification, consolidation and other major capital expenditure decisions. By the nature of the Project of Piggle Plc, long term sources of funds become the best suited means of funding. Factor to be considered here for an investment decision will be proper asset-liability management. Sources of finance available with Piggle Plc are: RAISING CAPITAL : Piggle can issue three types of capital equity, debenture and preference capital and can be distinguished on the basis of the risk, return and ownership pattern. Equity Capital : Majority of the capital ca n be raised through equity capital and hence they will become the owners of the company. They will get residual profits after having paid the preferential shareholders and others creditors. One of the added benefit which Piggle Plc would have with raising up of Equity Capital is that the issuing firm doesnt have fixed obligation for dividend payment but offers permanent capital with limited liability for repayment. Preference Capital : Can also raise a part of Capital by Preference capital. However this is similar to equity capital except few differences like preference dividend is not tax deductible. They earn a fixed rate of return for their dividend payment. If Piggle Plc is not able to pay the dividend in a particular year, preference shareholders get arrears in dividend for the cumulative period Cumulative or Non Cumulative Preference Shares Redeemable or Perpetual preference shares Convertible or non Convertible Preference Shares Debenture Capital : Piggle Plc c an go raising debenture capital as a marketable legal contract whereby Piggle Plc promises to pay its owner, a specified rate of interest for a defined period of time and to repay the principle amount at the maturity of the period. There are other types of debenture capital Non Convertible : Wherein after the maturity period the same wont be converted in equity shares and will be redeemed back with principle amount Fully Convertible : At the end of the maturity period the same will be converted into Equity Share Capital at once or in instalments Partly Convertible Debentures : At the end of the maturity period some part of the debentures would be redeemed back with the principle amount and partial will be converted into equity capital. The same being previously decided. PUBLIC ISSUES Companies issue securities to the public in primary market through IPOs and get them listed on stock exchanges. Stocks and securities are then traded in secondary market. TERM LOANS It is one of the major sources of debt finance and repayable in more than one year but less than 10 years involves a rate of interest. For approving through the Term Loan Piggle Plc has to first mortgage or by way of depositing title deeds of immovable properties. Advantage of this source of finance is its post-tax cost, which is lower when compared to equity and preference capital. PRIVATE PLACEMENT Private placement method of financing involves direct selling of securities to a limited number of institutional investors of high net worth investors. It involves low cost, access to funds faster, few procedural formalities. EURO ISSUES Piggle can float their stocks in foreign capital markets. Companies are going global and can issue Global Depository Receipts , Euro Convertible bonds which are issued abroad and listed and traded on a foreign exchange. Once converted to equity can be traded on domestic exchange. Part 3 (ii) Major Budgeting techniques which Piggle Plc should incorporate to support the running of the chosen Project Successfully are should involve Budgeting techniques : Pay Back Period : It is the cumulative time which is used to recover or recoup the initial investment in terms of years without considering the time value of money. Since this method is easy the initial decision of Piggle could be based on Pay Back Period Internal Rate of Returns : IRR is the discount rate that equates the present value of the future net cash flows from an investment project with the projects initial cash outflow. It considers the time value of money and will provide an exact idea for Piggle and it is the most used capital decision technique. Net Present Value : It is based on the time value of money. It is the present value of all the cash inflows deducted by the initial investment. Profitability Index : It is also known as Cost Benefit Ratio. It considers the Present Value of the Future Cash Flows to the Initial Investment. Piggle Plc can directly approve or disapprove a Project based on the Benefit Cost Ratio. If the BCR 1, accept the project, if the B CR 1, reject the project. These are the four techniques on which Piggle Plc should choose the project running.

Organizational Behavior Terminology and Concepts Paper

Organizational Behavior Terminology and Concepts Paper The following essay will be described the organizational behavior terminology and concepts applied in the organization. The following topics will be presented: Organization culture as internal and external environment of control. Diversity as of individual differences based on gender, race and ethnicity, age, disabilities, and sexual orientation. As the last subject communication as the human skill that helps the organization to work well with other people, and resolves conflict. The point of view for experiences in my organization will be included in this paper and conclusion. Organization Culture The organizational culture is described as the internal environment of an†¦show more content†¦This promotes a win-win situation with employees and employers. Diversity With the internal environments of each organization, the workforce diversity refers to the presence of individual differences based on gender, ethnicity, race, disabilities, and sexual orientation. As the term multiculturalism means pluralism, and promotes the diversity of each individual difference Robbins, S. Judge, T. (2009). The demographic trends in my workforce (Real Estate) has a great diversity because women are working equals to the men, the increment of the Hispanics, African-Americans, and Asians have increased. The most important part to guarantee that the diversity will be fully valued and respected in the sense of multiculturalism is if embraces inclusivity. This term refers to the degree to which the culture respects and values diversity and is open to anyone who can perform a job, regardless of their diversity attributes Robbins, S. Judge, T. (2009). Communication The term communication refers to the ability to work well with talk with other people. 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Social Networking Industry Analysis - 7337 Words

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Essay on Autism Spectrum Disorder and Interpersonal...

For many of us while growing up school was a place to grow, to play, and to learn with those around us. When we were younger we spent time playing with all the different toys and spending time with our friends. As we grew older, we spent even more time expanding our social skills and finding ways to learn about ourselves through others. However, for the nearly one in every one hundred and fifty children (Mazurik-Charles, 2010) this is more easily said than done. Children with autism have difficulty reading social cues, initiating, sustaining, or terminating a conversation appropriately with peers (Boutot, 2007). 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By reviewing current literatures, a distinct profile of under- and overperception of agency and/or experience was speculated for each syndrome. Specifically, Gray et al. hypothesized that people high in autism spectrum would be characterized by underperception of agency in adult human, people high in schizotypy would overperceive mindRead MoreCan Inducing Neurogenesis Be A Future Treatment For Autism?1436 Words   |  6 Pagestreatment for autism, psychopathy and other disorders linked to functional deficiencies of the amygdala? It has been demonstrated by research that some neurogenesis occurs in the hippocampus and amygdala, which work together to impact memories, emotions and learning, and they are considered responsible for social intelligence. Clinical psychopaths have been shown to have reduced activity in the amygdala when given certain stimuli. Some research suggests that persons with autism also experience

Educating For Citizenship And Democracy - 2593 Words

Educating for citizenship and democracy In general, education has two purpose, one is for individual development, another is for social and nation needs. Development of individuals through education is well known, such as getting a high-paid job, being more intelligent, having a more successful life. But individual and social aims of education are complementary to one another. However, I believe educating for citizenship and democracy is one of the most important aims because education is not only about learning, but also how to use the knowledge, skills and values to actively participate in community and social development, to make our world a better place. Citizenship education is about enabling people to have a†¦show more content†¦Developing citizenship not only involves general knowledge studying such as reading and writing, but also requires the development of citizens capable of engaging in critical thinking, problem solving, knowing their rights and responsibilities , components of laws and institutions, etc. They need the necessary skills and knowledge to be able to plan and make the change, and education is the best and most efficient way to provide the knowledge, behaviours and skills for individuals. Education produce ideal citizens for the country, and make the country have competitive advantage as the same time that citizens living high quality lives. It is in my opinion that educating citizens is a win-win strategy for both individuals and the country, because on one hand it could bring individuals financial benefits, and on another hand it could develop those individuals to be great citizens. Since education is important to a nation, aims of education must be consistent with national goals and values. â€Å"Education itself does not have aims, it is parents, teachers, and society that hold aims for it† (Barantovich et al., 2004). This is how the nation is making sure education is working for them, by setting them. Though it may have its downsides when considering citizenship education as the aim. People in power make decisions and hand them down to

Process Improvement Strategically Important

Question: Discuss about the Process Improvement Strategically Important. Answer: Introduction With the change in market environment, managing operations has changed tremendously in both manufacturing and service organisations. After the economic downturn suffered by major economies of the world, the focus of business organisations have expanded from research, development and product development to their operations and process. To lure customers, organisations are not only focusing towards their unique market offerings, but also towards their operations and processes as a source of competitive advantage and give their customers the benefit of reduced costs (Power, 2010). Price wars are now common among organisations belonging to similar industry. Hence, operations and process management has gained strategic importance for managers in current business scenario. Amazon.com, Inc. founded in 1994 as Earths biggest bookstore has expanded to become Earths biggest everything store. With the annual revenue of $136 billion, the company is focusing on expanding its product, services and market reach with the help of its low-cost and high convenience logistics operations (Morning Star, 2017). The company offers an online purchasing platform for books, movies, home furnishings, apparels and other innumerable products on a global scale. It operates through International, North America, and Amazon Web Services (AWS) segments. In addition to providing a platform to manufacturers to sell their products, it also manufactures and sells electronic items (Vault, 2017). Strategic Role of Operations Management Operations management entrails managing activities aimed towards production and delivery of products and services to the organisations end consumers. It comprises of all those activities required to fulfil customer requirements right from sourcing the raw material or other products from suppliers to transporting the finished goods to the customers. While operations management is responsible to ensure that the support activities are carried out in a manner that they help in smooth functioning of organisation, it works in harmony with the other two core organisational functions viz. marketing and finance, for achievement of broader organisational needs (Slack et al., 2013). However, with advancement in technology, decentralization of operations, globalisation of markets and increased consciousness among organisations towards environmental issues, organisations are refining and redefining their production and quality strategies thereby brining operations management at the forefront (Gunasekaran and Ngai, 2012). The changing business environment like increase in cost-based competition, large number of choices, high quality expectations, ethical sensitivity, etc. is shaping new operational goals for organisations. As such, organisations are prompting operational responses to these changes through globalisation of their operations networks, supply chain management, adopting lean process designs and integrating information-based technologies in their operations (Slack et al., 2013). This has positioned operations and process management as an area of strategic importance for organisations to gain competitive edge. As a result, organisations are adopting techn iques like supply chain management, total quality management and others to successfully link their internal functions with operations of external suppliers and supply chain members so as to enhance their product and service quality along with business performance (Agus and Hajinoor, 2012). While operations and process management has gained strategic importance from the organisation perspective through use of different process frameworks that support cost minimization and resource optimization, it is also gaining similar importance from customer perspective. Operations are now supplemented with emotional intelligent and algorithms in the form of emotional process mapping, journey mapping and experience maps that allow organisations to carve customized experience for its users (Edelman and Singer, 2015). This furthers helps organisation to become customer centric thereby leading to high customer engagement, good experience and enhanced loyalty. Operations management at Amazon.com B2C online retail store and creating a value proposition that leads to unmatchable customer experience lies at the heart of Amazon.com. As such, the company has leveraged Toyotas lean management principles, Six sigma, robotics, data analytics combined with customer insights in its operations, to deliver unprecedented online shopping experience to its customers (Wohlsen, 2014). As an online retailer, the basic activities at Amazon include stocking the items at Amazons massive warehouses known as fulfilment centers. Once an order is received, the product is located, packed and transported for delivery. However, Amazon has combined technology and principle of operations management to do this task in a manner that not only ensure minimum error but also reduced lead time. The company uses scanners and trackers to track the product location in warehouse, computer programmes are used to generate shortest route to pick the product at minimum possible time. Conveyor belts are used to move ite ms across the floor, computer-aided packing area determines optimal box size, packaging material and tape to be used to pack the products. The boxes are again packed in a manner to maximize the space used inside the cargo area. Thus, the use of technology has helped Amazon to reduce the cycle time to 15 minutes (Bixby, 2015). Amazon has adopted both the principles of lean management and six-sigma to generate customer value and provide satisfactory experience to its customers. Lean management may be defined as an approach that maximizes customer value through minimizing waste. It shifts the focus of management to optimize the flow of products or services throughout the value stream thereby creating processes that require less human and capital resources (Bamford and Forrester, 2010). At Amazon, the implementation of lean management was undertaken at its fulfilment centers through automation. As a result, the complex tasks were reserved for humans and machines acted as a support system. This allowed the company to produce defect-free packaging of products only automating the repetitive steps of the process. It also implemented Kaizen to maximize productivity and quality of its services (Onetto, 2014). Amazon has embraced Six Sigma approach in its operations and processes to ensure the quality of its service s through reduction of errors. As a part of its Six sigma initiative, it uses process mapping that indicates different process of the company with the help of flow charts and helps to identify inefficiencies the operations and processes. This further helps in achieving enhanced customer satisfaction before and after the consumption of services (Crosson and Needles, 2011). Further, Amazon.com uses an enterprise resource planning system that not only supports its operations but also its financial and management activities. The ERP uses data from multiple resources that allows the company to gain knowledge of different activities and operations like inventory management, supply chain, and others carried out at the company for continuous improvement throughout the organisation (Crosson and Needles, 2011). Though these operational management principles are largely responsible for Amazons success, the company also faced challenges in their implementation and creation of highly complex sof twares to support the lean, six-sigma and kaizen processes. The companys engineers still face problems in integrating numerous performance indicators in their systems that consumes time, efforts and other resources. Nonetheless, the combination of technology, data analytics, operations management principles and ERP contributed in increasing the companys speed of service, cost reduction and vast market offering that led to creation of competitive advantage in terms of fast deliverables, low value pricing and vast range of offering. Good Process Design: Important Factors For smooth running of an organisation, the importance of good process design cannot be undermined. A good process design reflects process objectives and ensures the achievement of organisational objectives with the help of processes. It is characterised by attributes like quality, speed, dependability, flexibility and cost. A process possessing these attributes is highly optimized process as it entails low processing cost, low resource costs, low working capital costs, on-time services, short customer waiting, less disruptions and ability to cope with unexpected changes (Slack, 2008). At Amazon, the strong logistics and supply chain processes are the major determinants of customer experience. The mix of automation and human resources in its processes ensure error-free services. On the retail front, the site design, functionality, personalisation and purchase ecosystem offer leading-class speed and ease of purchasing. Further, the company generates user engagement by enabling them to track their delivery and allowing them to decide in the delivery date, time and payment option. All these processes add up to create customer experience and outcomes that are valuable. Emotional Process Mapping and Customer Experience Map An important aspect of designing good process is mapping the process that are required to be completed in the organisation to deliver the final good to the customer. It also helps to ensure that activities that make a particular process are properly understood and managed to deliver appropriate services to its customers (Accounts Commission, 2000). Amazons process map is given as follows: However, over the years, the concept of process mapping has evolved to include emotions thereby providing them with a customer perspective. As such, customer experience maps and emotional process mapping has emerged as key components of operations management. Customer experience mapping holds critical importance for Amazon as it is instrumental in determining the organisations success. Customer experience map represents an illustration defining the steps that a customer goes through while engaging with an organisation. With increase in touchpoints between the customer and the organisation, the importance and need to map customer experience increases (Richardson, 2010). Amazon uses its intimate knowledge of customer touchpoints to create a significant and long-lasting impact on its customers. It effectively utilizes its online retail stores to interact with its customers starting from selection of product to making the purchase transaction. Its foremost touchpoint, its website uses its layout, algorithms and text to communicate knowledgeably with its customers (KPMG nunwood, 2015). As a part of its customer experience mapping, Amazon uses proactive personalization that uses information gathered from past experiences and current database to customize shopping experiences (Edelman and Singer, 20). While, it is only the first step in the process, the next step is to use the data and analyse customer behaviour for next interaction. This allows Amazon to influence their experiences and lead them to the path of loyalty loop. The next touchpoint identified by Amazon is customers address. Any default in delivery process or product may cause anger and frustration while an error-free timely delivery may trigger satisfaction and loyalty. Thus, Amazon aims in making quick delivery with control over time and date (KPMG nunwood, 2015). This customization of shopping experience not only leaves their customers satisfied but also communicates their importance and acknowledges their other important engagements in personal life. The same is true for making returns and refunds of the products. Thus, Amazons ability to customize, humanize and meeting customer expectations through tools like process mapping and customer experience mapping is the key that is making the brand most valuable. Role of Performance Measurement and Improvement Once organisational process and objectives are set and products or services are delivered, it becomes necessary to measure the performance of those processes, objectives and offerings to ensure the quality. The continuously changing business environment and growing competition has mandated a need for measurement system to remain competitive in market (Epstein, 2004). Amazon, being online retailer lacks the ability to personally interact with its customers. However, the company has adopted numerous measures to measure their customer experiences. It allows customers to rate their experiences and instituted internal mechanism to monitor third-party merchants. For example, third-party has to use company provided e-mails to communicate with their customers, which allows them to monitor conversations and identify the issues. Further, Amazon uses metrics like frequency of customer complains, order cancellations by merchants, site traffic, repeated purchases, customer feedback and others (Gr een, 2009). This helps Amazon to improve its services and provide good customer experience even through outside merchants. However, with a choice of tools and performance measurement indicators, organisations may face many issues. Along with choice of appropriate indicators or tools, organisations may lack focus. Thus, companies need to tailor their measurement approach to suit their requirements and ensure that their measures are properly recorded, analysed and provide insights to both senior and middle level managers. Conclusion It is clear that Amazon.com is a highly customer-centric organisation that emphasizes on customer experiences as its critical success factors. As a result, it is continuously leveraging its operations through use of lean, six-sigma and other principles to create highest value for its customers. Further, it is also using its internally generated data base and performance measures to provide lowest price, high convenience and unique personalization thereby creating value experiences that lead to loyal customer base and high revenue growth. Reference Accounts Commission (2000) The map to success: using process mapping to improve performance. Scotland: Audit Scotland. Agus, A. and Shukri Hajinoor, M. (2012) Lean production supply chain management as driver towards enhancing product quality and business performance: Case study of manufacturing companies in Malaysia. International Journal of Quality Reliability Management, 29(1), pp.92-121. Bamford, D. And Forrester, P. (2010) Essential Guide to Operations Management Concepts and Case Notes. NY: John Wiley and Sons. Bixby, C. (2015) Amazon: Making History, Technology and Operations Management: Harvard Business School. [Online]. Available at: https://rctom.hbs.org/submission/amazon-making-history/ (Accessed: April 17, 2017). Crosson, S. and Needles, B. (2011) Managerial Accounting, 9th ed. OH: South-Western. Edelman, D. And Singer, M. (2015) Competing on Customer Journey, Harvard Business Review. [Online]. Available at: https://hbr.org/2015/11/competing-on-customer-journeys (Accessed: April 17, 2017). Epstein, M. (2004) Start to measure your E-commerce success, Working Knowledge: Harvard Business School. [Online]. Available at: https://hbswk.hbs.edu/item/start-to-measure-your-e-commerce-success (Accessed: April 17, 2017). Green, H. (2009) How Amazon aims to keep you clicking, Bloomberg. [Online]. Available at: https://www.bloomberg.com/news/articles/2009-02-18/how-amazon-aims-to-keep-you-clicking (Accessed: April 17, 2017). Gunasekaran, A. And Ngai, E. (2012) The Future of operations management: an outlook and analysis, International Journal of Production Economics, 135(2), pp.687-701. KPMG nunwood (2015) How customer experience mapping keeps Amazon in the UK CEE top 10. [Online]. Available at: https://www.nunwood.com/customer-experience-mapping-keeps-amazon-uk-cee-top-10/ (Accessed: April 12, 2017). Morning Star (2017) Amazon.com, Inc. [Online]. Available at: https://financials.morningstar.com/company-profile/c.action?t=AMZN (Accessed: April 12, 2017). Onetto, M. (2014) When Toyota met e-commerce: Lean at Amazon, McKinsey Quarterly. [Online]. Available at: https://www.mckinsey.com/business-functions/operations/our-insights/when-toyota-met-e-commerce-lean-at-amazon (Accessed: April 17, 2017). Power, B. (2010) When is Process Improvement Strategically Important?, Harvard Business Review. [Online]. Available at: https://hbr.org/2010/10/i-admit-im-a-process (Accessed: April 12, 2017). Richardson, A. (2010) Using customer journey maps to improve customer experience.Harvard Business Review,15(1). Slack, N. (2008) Operations and Process Management: principles and practices for strategic impact. London: Prentice Hall. Slack, N., Brandon-Jones, A. And Johnston, R. (2013) Operations Management, 7th ed. London: Pearson Education. Vault (2017) Amazon.com, Inc.: Overview. [Online]. Available at: https://www.vault.com/company-profiles/retail/amazoncom,-inc/company-overview.aspx (Accessed: April 12, 2017). Wohlsen, M. (2015) A Rare Peek Inside Amazons Massive Wish-Fulfilling Machine, Wired [Online]. Available at: https://www.wired.com/2014/06/inside-amazon-warehouse/ (Accessed: April 17, 2017). Zink, J. (2016) The Customer Journey in the Digital World Thank You Amazon, Apple, Uber and Zappos, Centric. [Online]. Available at: https://centricconsulting.com/the-customer-journey-in-the-digital-world-thank-you-amazon-apple-uber-and-zappos/ (Accessed: April 17, 2017).

Resource Management In Developing Countries -Myassignmenthelp.Com

Question: Discuss About The Resource Management In Developing Countries? Answer: Introduction Cascio (2018) stated that management of people within an organization is an important aspect of human resource management. Staffing, employee compensation and benefits provided to them along with designing of the work are also important characteristics of human resource management. Alfes et al. (2013) also depicted that the role of an HR advisor is to assess the recruitment and selection strategies, negotiating terms and conditions, providing advice reacted to employment and HR Information System data and advice on staff development. The HR advisor also evaluates the strategies through which better productivity can be attained for obtaining greater profitability. In this business report, the news story will be described followed by identification of human resource issue in the given case study. The service organization taken in this report is Chicken Treat,' which is a barbecue chicken fast food restaurant and need to expand their business and services 24X7 and fastens their service process. Thus, the identified issues from the news report will be linked with this organization to prepare the report. This report will also comprise of the overall conclusion based on the entire discussion along with the recommendations for improving the raised adversity. Description of News Story This given news report highlighted the concept of job sharing that is the recruitment of two employees on a part-time basis in order to complete the work of a single employee in half payment. In London, the United Kingdom, two leaders Caroline Lucas and Jonathan Bartley worked by utilizing the concept of job sharing and also save much time for performing other roles. This report also highlights the situation of Australia, where it is found that about 70% of the Australian employees liked the job sharing notion (HRM online, 2018). The organization that is taken into consideration in this news report is Gemini3 and the CEO and co-founder also stated that there their company never run out of people, who have the desire to share their job (HRM online, 2018). The problem that is highlighted in this report is job sharing can be applied to all kind of job designation but proper re-designing is required; otherwise, the entire system may fall. It is also found from the report that job sharing can leverage the talent of some employee, who shares their job (HRM online, 2018). The concept of job sharing is mostly preferred by women employees as 640 out of 3200 employees in Gemini3 works part-time and is happy with this new strategy (HRM online, 2018). Another problem that is highlighted through this report is that in job sharing complementary partner may not possess similar working approach. Thus, the communication gap between these pairs can result in poor coordination and may hamper the overall work progression (HRM online, 2018). Lastly, the report also concludes that job sharing is effective when it is shared for higher designation job and is not suitable for the low-end job. Identification of Human Resource Issues Thus, the identified issues are to re-design the job role and communication gap in low-end employees, who intends to opt for sharing job positions. Cascio (2018) stated that in order to overcome the issues, the organization requires immense research in the existing job process and the benefits that can be obtained from job sharing. Re-designing the operational functionalities The model that is applicable in this case is business process re-engineering that comprised of four steps- identify the process, review the processs effectiveness, develop prototype and testing and implementation of the newly developed process (Baden-Fuller Haefliger, 2013). Process identification The current process of Chicken Treat is to fulfill the demand of customers within the restaurant as well as to those people, who have placed a home delivery. Presently, the issue is no to serve the service after a certain distance as employees hired for delivering the order takes more time to reach the customers destination. Even in restaurants, one employee cannot perform well in fulfilling all the customers demands. This raised the adversity of less attainment of profitability. Thus, Gelbmann and Hammerl (2015) stated that for a fast food industry, the re-designing process should be implemented for quality function development and total quality management. Analyzing the exiting process Planing (2015) highlight that this analysis phase should be focused on the customer's requirements, market demands, target performance objectives and current process flow. Chicken Treat thus should emphasize more on the areas, where customer demand for their products is more. Moreover, the survey should be conducted in the new places, so that the concerned organization can target those places and know whether or not there is a demand at night. Designing the prototype Baden-Fuller and Haefliger (2013) depict that there are some important components of the designing phases- re-designing, re-orchestrating and retooling. Planing (2015) also stated that incorporation of automation by utilizing IT is also a part of the design phase. However, in case of Chicken Treat, they should focus on service quality as their operations are related to customers contact 24X7; manage workflow by introducing the concept of job sharing for working day and night time. The company should also use IT for taking orders from customers and tracking the package once it is out for delivery by the recruited staffs at any time of the day. Testing and Implementation Gelbmann and Hammerl (2015) stated that in case of software, an engineer could run the products on a suitable platform to assess whether or not the newly structured software is properly working. However, in case of a service organization like Chicken Treat, it can be tested through training. This training program should assess their performance as not all employees are conformable in sharing the job. This training program is also effective in evaluating the conflict among employees and allows the organization to select the most compatible pairs for job sharing. Improving the communication process The issue highlighted in this aspect is that when two people are doing the same work, improper communication may result in redundant work or not addressing some work altogether. Thus, effective communication should be maintained in order to accomplish the entire operation successfully. Shannon and Weaver communication model McQuail and Windahl (2015) stated that in order to establish a successful communication some aspects need to be focused- sender, encoder, channel to transmit the message and the receiver. This model also highlights that sender sends their messages through a digital device like telephone or recorder in which the message got encoded in binary language so that the machine can understand the language (Shockley-Zalabak, 2014). The message then transferred to the receiver through the decoder, where the sent message is decoded into the original message. However, Baecker (2013) argued that the channel used to transmit the message may have noise present that results in degradation of the original message. In case of Chicken Treat, when two employees, who share the same work, communicate through phone, due to the environment and background noise, the message may get hampers and the receiver might misunderstand the original message. Thus, the organization should use Low Pass Filters for removing the noise through the communication channel. This will allow the organization to establish a smooth communication medium in any time of the day. The sender and the receiver that is the pair of employees for the job sharing should also give feedback so that they can formulate an agreed on a solution to accomplish the entire work together. Conclusion Thus, it can be concluded that there in fast service company like courier services and fast food restaurants, job sharing can improve the productivity of the organization. In this business report, a fast food Australian Restaurant, Chicken Treat is taken into consideration. The organization intends to expand their services to the areas, where people do not get their services. In their outlets also, few full-time employee are not able to attend all the employees during the peak time of the day and at the night time. Thus, this report proposes an idea to incorporate the concept of job sharing where two employee will be recruited for accomplishing the job role of a full time employee in lesser time and greater efficiency. The two issues identified from the given news report is to re-design of the operational functionalities of the existing business process and to establish an effective communication among those pairs, which are associated with a similar job role. The solution suggested for re-designing is to evaluate the existing business process along with the effectiveness of the business outcome. Furthermore, the prototype for business re-modeling is obtained through maintaining service quality, managing workflow and use of IT for the fast accomplishment of the designated task. Moreover, the problem of communication gap can be overcome by developing noise-free communication channel so that the employee pair can share information easily. They should use different communication media to communicate with each other like telephonic conversation and text messages for overcoming the problem of message misunderstanding. Recommendations This meeting should be conducted prior starting of new work that so that each pair of job sharing employees can know the desired work that they have to obtain. This meeting also allows the employees to communicate and share their thoughts with each others formally. Conducting gatherings Meetings are a formal way to make employees work together. However, formal meetings like group dinner, movie outings and office parties allow the employee to develop an effective interpersonal relationship with each other. In this way, they can establish a mutual understanding that can help them to avoid conflict during the working period. Training for utilizing technology In the fast food industry, the organization has to utilize many IT strategies like automated device for taking the online order and tracking the position of the other pair of the shared job. These operations are difficult to perform by employees, who do not have any prior knowledge of using these technologies. Thus, effective training should have to be provided by the officials and experienced experts so that the employee can utilize their assignment job role in lesser time. Offer motivational rewards Every employee follows a different way to motivate themselves. Some employees get motivated from financial rewards; while, some motivated by non-financial rewards. However, offering rewards for a combined effort in job sharing work, the pair of an employee assigned to complete a work, will meet the requirement to obtain the reward especially those employees, who are recruited for night shifts. In this way, the capability of each pair can be identified and they will also be provided with some other job roles or permanent employment based on their performance. Reference Alfes, K., Shantz, A. D., Truss, C., Soane, E. C. (2013). The link between perceived human resource management practices, engagement and employee behaviour: a moderated mediation model.The international journal of human resource management,24(2), 330-351. Baden-Fuller, C., Haefliger, S. (2013). Business models and technological innovation.Long range planning,46(6), 419-426. Baecker, D. (2013). Systemic theories of communication.en Cobley, P Schulz, PJ.(eds). Theories and Models of Communication. De Gruyter: Germany, 85-100. Budhwar, P. S., Debrah, Y. A. (Eds.). (2013).Human resource management in developing countries. Routledge. Cascio, W. (2018).Managing human resources. McGraw-Hill Education. Cooren, F. (2015). In medias res: Communication, existence, and materiality.Communication research and practice,1(4), 307-321. Gelbmann, U., Hammerl, B. (2015). Integrative re-use systems as innovative business models for devising sustainable productservice-systems.Journal of Cleaner Production,97, 50-60. HRM online. (2018).Is job sharing right for your company? - HRM online. Retrieved 8 February 2018, from https://www.hrmonline.com.au/workforce-planning/job-sharing-right/ Marchington, M., Wilkinson, A., Donnelly, R., Kynighou, A. (2016).Human resource management at work. Kogan Page Publishers. McQuail, D., Windahl, S. (2015).Communication models for the study of mass communications. Routledge. Planing, P. (2015). Business model innovation in a circular economy reasons for non-acceptance of circular business models.Open journal of business model innovation,1, 11. Renwick, D. W., Redman, T., Maguire, S. (2013). Green human resource management: A review and research agenda.International Journal of Management Reviews,15(1), 1-14. Shockley-Zalabak, P. (2014).Fundamentals of organizational communication. Pearson. Sparrow, P., Brewster, C., Chung, C. (2016).Globalizing human resource management. Routledge.